Making a Claim
It is important you report any claim you wish to make against your eLadydriver Insurance policy as soon as possible.
When you call, please have your Current Certificate of Motor Insurance and the details of the incident ready.
Our operators will help you every step of the way to ensure the least inconvenience to you, and through the use of our extensive approved repairer network, can ensure (with the applicable cover) a fast and efficient repair for your vehicle.
To report a claim please phone our 24 hour claims notification helpline.
For policies policies -LD: 0845 219 8551
For all other policies: 0845 219 0614
Breakdown Claims
To report a breakdown, please phone our helpline, which is manned 24 hours a day, 365 days a year.
For policies bought BEFORE 22/04/2008
0800 169 2644
For policies bought AFTER 22/04/2008
0808 168 0752
Windscreen Claims
To report a windscreen claim please phone 0845 219 0594
eLadydriver Insurance products are underwritten by the Southern Rock Insurance Company Limited who are authorised and regulated by the Financial Services Commission. eGroup Limited registered office: 21 St. Thomas Street, Bristol, BS1 6JS. Registered in England and Wales no. 5474804.

